A. Cluster Warehouse Operations
- Manage end-to-end warehouse operations across multiple locations covering inbound, storage, inventory, picking, packing, loading and dispatch.
- Ensure adherence to company SOPs and standardized processes across all warehouses.
- Monitor unloading, weighing, segregation, QC, GRN, barcoding, put-away, picking and dispatch activities.
- Conduct regular warehouse visits, operational reviews and process audits.
- Identify bottlenecks and drive timely corrective actions.
- Ensure optimum warehouse capacity and space utilization.
B. Inventory Management
- Drive inventory accuracy across all warehouses through WMS/ERP.
- Monitor cycle counts, physical verification and stock audits.
- Investigate and resolve shortages, excess, damages and inventory discrepancies.
- Ensure proper material location management and traceability.
- Monitor ageing and non-moving inventory and initiate corrective actions.
C. Fleet & Logistics Management
- Manage fleet and transportation operations across the cluster.
- Plan and optimize vehicle deployment based on volume, capacity, routes and TAT.
- Drive route optimization and maximum vehicle utilization.
- Coordinate with transporters for timely vehicle placement and dispatch.
- Monitor vehicle utilization, turnaround time, route adherence and transportation cost.
- Drive reduction in empty running, waiting time and avoidable transportation costs.
- Ensure vehicle documentation, loading/unloading and safety compliance.
D. Reverse Logistics & E-Commerce
- Manage reverse logistics including collection, transportation, receiving, segregation and disposition.
- Monitor reverse logistics TAT and collection efficiency.
- Optimize routes and transportation resources.
- Coordinate with e-commerce and cross-functional teams for smooth execution.
E. E-Waste, EHS & Compliance
- Ensure safe handling, segregation and storage of e-waste, lithium-ion batteries, electrical/electronic equipment and recyclable materials.
- Ensure compliance with EHS guidelines, statutory requirements and company SOPs.
- Drive 5S, housekeeping, safety and safe material-handling practices.
- Conduct periodic safety and compliance audits across warehouses.
F. Manpower & Team Management
- Plan and optimize manpower deployment across cluster warehouses.
- Monitor productivity, attendance and manpower availability.
- Lead, coach and develop Warehouse Managers / Warehouse In-charges.
- Define performance targets and conduct periodic reviews.
- Identify manpower gaps and coordinate with HR for timely recruitment.
- Build second-line leadership and ensure business continuity.
G. Vendor & Transporter Management
- Manage warehouse vendors, manpower agencies and transporters.
- Monitor vendor performance against agreed KPIs/SLA.
- Conduct periodic performance reviews and drive corrective actions.
- Ensure vendor compliance with company policies, EHS and statutory requirements.
- Support cost optimization and commercial initiatives.
H. Equipment & Infrastructure
- Ensure availability and utilization of MHE, weighing machines, scanners, printers, racks, docks and other equipment.
- Monitor preventive and breakdown maintenance.
- Minimize equipment downtime.
- Identify infrastructure requirements based on business growth and capacity.
- Coordinate CAPEX/OPEX requirements with relevant stakeholders.
